Step 1 - Sign the Order schedule

An order schedule will be sent, where you should fill in the main Admin user for your ColdStream organization. The order schedule also indicates the start date of your license. After the order schedule has been signed, an account for your organization will be created in ColdStream.

Step 2 - Make sure that your IT policy does not block the ColdStream domains

It might be that your IT policy blocks access to certain domains. To ensure that all ColdStream functionalities work as expected, ask your IT department to put the ColdStream domains provided to you by your Diabatix account manager on the whitelist.

Step 3 - Set up your account and invite your colleagues

The admin user indicated in the order schedule will receive an email to set up his or her account. In some cases, this email might also end up in your spam folder. It is advised to check your spam folder. Please inform your Diabatix account manager if you have not received any email yet.

This is the URL to the ColdStream platform: http://coldstream.diabatix.com/

After the admin user has set up the account, other colleagues can be invited by clicking the invite your colleague button.

Invite a colleague button — Invite a Colleague button

Step 4 - Set up your engineering support accounts

You should only follow this step if your license includes engineering support.

Set up your engineering support account by following the instructions you should have received by email. Please inform your Diabatix account manager if you have not received any email yet.

You can reach the engineering support portal via this link.

Step 5 - Create your first project

To keep your account clean, ColdStream allows you to store your cases in different project folders. For more information about how to create, edit, or delete a project folder, please follow this link.

Step 6 - Create your first base case

Within a project folder, you can start designing your cooling solutions. The most efficient way of getting a desirable result is to follow a workflow. For more information about workflows, please follow this link. The workflow starts by defining a base case. This base case contains your initial geometry and input to be used for all subsequent cases.

Step 7 - Prepare your CAD-file

Check this page to get instructions on how you should prepare your CAD files.

Step 8 - Upload your first geometry

Try uploading your geometry on the base case you created in step 6. When you upload your geometry, some CAD checks and manipulations take place to make sure your geometry is completely ready for meshing. If your geometry contains some mistakes, like overlapping regions or internal boundaries, you will get an error message. In case you have some difficulties with your first geometry upload, create a support ticket including your step-file or a screenshot of the errors you got and the support engineer will help you out.

Ready for onboarding!

Congratulations on your first upload, you are now ready for your onboarding meeting in which the support engineer will show you the workflow you should follow to get your desired results out of ColdStream in the most efficient way. You will also learn more about how to set up your boundary conditions and design targets.